Stern Cohen Wins 2020 Best of Accounting Diamond Award

February 4, 2020

It’s all about service: industry-leading service that is! Stern Cohen is proud to be the first – and only – Canadian accounting firm to earn ClearlyRated’s Diamond Award. Thank you to our valued clients and our hard-working team members. We couldn’t have done it without you!

And how did we do it? Well, we achieved world-class client satisfaction scores 5 years in a row! Our client’s ratings and testimonials are publicly available on ClearlyRated.com – an online business directory that helps buyers of professional services find service leaders and vet prospective firms. Simply click on the widget below for a live feed of our results:

The Numbers that Make an Award-Winning Firm

These stats from our 2019 annual client survey show just how well we stack up against the competition:

• Stern Cohen received satisfaction scores of 9 or 10 out of 10 from 82.4% of clients surveyed. That’s significantly higher than the industry’s 2019 average of 45%.
• Our Net Promoter® Score of 80.1%, is more than 3 times 2019’s industry average of 24%.

How do Stern Cohen team members feel about the award and our annual survey?

It’s our red carpet moment so we had to interview a few of our “stars” and behind the scenes talent…

Tax Partner Joe Gervasi:

“I survey every one of my clients because their feedback is so important to me. I’m not surprised that we score so highly because I know how hard we work to provide excellent value.”

COO Bennie Rosairus:

“I’m extremely proud of our team. They have earned this recognition!”

Marketing Director Julie James:

“From day one, I was told the firm provided outstanding service. I said: “Prove it”… and they have!”

All in all, it’s been a stellar year for Stern Cohen! We branded our successful FIT Finance Team service and now we’re beginning 2020 with a strong endorsement from our client base.

Are you looking for better service from your accounting firm? Contact us today.

About Best of Accounting™ and ClearlyRated:
ClearlyRated’s Best of Accounting® Award recognizes accounting firms that have demonstrated exceptional service quality based exclusively on NPS ratings provided by their clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality of service to their clients.