AODA Customer Service Standard Summary

Thank you for visiting Stern Cohen LLP / sterncohen.com

Providing opportunities for communication with our customers and being accessible to our customers is very important to us. Stern Cohen LLP is committed to developing customer service policies that respect and promote the dignity and independence of all persons including those with disabilities.

If you wish to discuss an aspect of our service, we encourage you to request and complete a customer feedback form which is available by:

  • Visiting Stern Cohen reception in person
  • Contacting Stern Cohen’s reception by telephone at 416-967-5100
  • Visiting our company website at www.sterncohen/aoda-feedback-form

Stern Cohen LLP’s customer service standard in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) is available, in full, on request.

Thank you,

Stern Cohen LLP
45 St. Clair Ave. W; Suite 1400
Toronto ON
M4V 1L3

Telephone: 416-967-5100

  • "With knowledgeable and diligent auditors, Stern Cohen has provided professional audit services to the College in the past years. We can take comfort in the fact that we never lose sight of the drivers of our business, the associated risks, and the potential effects on financial statement accounts."– Peter McCutcheon, Executive Director - The Royal College of Dentists of Canada

  • "We're a third generation family business and we've been working with Stern Cohen LLP for over 40 years. During that time, we've depended on the expertise at Stern Cohen for everything from year-end statements, to tax and estate planning, trust work, cash flow projections and acquisitions. During the 2008 financial crisis, Stern Cohen's business advisory helped us manage despite the challenging environment. We surfaced stronger than ever. As a result, we're always pleased to refer Stern Cohen to others looking for a top-notch, full service accounting firm."– William R. Kane, President - Adams Cargo Limited

  • "I much appreciate the professionalism and integrity that I have experienced as a client of Stern Cohen for over four decades. Their advice and guidance has been very beneficial to my success and practice growth. Perhaps what I most like is that you are not treated as a number but as a person and this is becoming very rare. They are always there for you. Thank you Stern Cohen."– Dr. Leonard Brody, Dentist & Owner - Brody Family Dental

  • "Ten years ago, I was unhappy with my accounting provider and I needed an accounting and tax advisory partner that I could trust and refer to my high net worth clients. Fortunately, I was referred to Stern Cohen. Ever since, I’ve counted on their expertise. To say I’m impressed with their timeliness, responsiveness and the quality of their work is an understatement. Measuring and ensuring one’s return on investment is my specialty – so believe me when I say that Stern Cohen’s services are invaluable. The relationship is such that I can refer my clients to Stern Cohen with utter confidence that their accounting, estate and tax needs will be taken care of."

    - George Swan, Managing Partner of ForStar Wealth Management Solutions, a Toronto based firm that provides a select group of clients and their families with comprehensive Wealth Management ServicesRead a Real Life Case Study involving Succession and Estate Planning

  • "The Stern Cohen team takes the time to not only learn your business but how you execute your business strategies. They learn your corporate culture and what makes your company truly tick. They then perform their duties in such a way as to bring added value as a trusted partner. Their attention to detail, professionalism and work ethic is truly supported by their commitment to a deep and long lasting business relationship.” – Joe Kerr, President – ThyssenKrupp

  • "Succession of a third generation family development firm presents unique, complex and so often, devastating hurdles. Only with the expert knowledge, advice, attention and patience demonstrated by Stern Cohen have we not only conquered these obstacles but at the same time, with what I can only describe as brilliant strategic planning and insight from Stern Cohen, we have restructured and diversified what was a simple one dimensional real estate company into a multifaceted investment corporation with interests in the money markets, venture capital and a new competitive structure that enables us to compete in the changing real estate arena.

    Working with the Stern Cohen’s team of professionals has freed my time to concentrate on the vision and the deals.

    In business it is essential to search out those with complimentary skill sets to your own and those bright, competent, decisive team players that will help you to realize those goals that you identified but that seemed to be so out of reach.

    In Stern Cohen I have found just that and I thank you for helping me to finally sleep at night."– Robert Mantella, President and CEO - Mantella Corporation